Topic: Business Organizational Behavior


The goal of your Final Paper is to describe how you would implement a major program of organizational change as if you were a senior leader of the company, using one of the following approaches:

 Total Quality Management Initiative (TQM)

 Six Sigma

 Continual Quality Improvement (CQI)

 Organizational Learning

 Kaizen

 Systems Thinking

Additionally, the Final Paper’s purpose is to draw upon as much of the course material as possible, but specifically from Units 5 -7.

In this assignment, you will present the name of the business you have selected to be the topic of your paper for approval.


You will select a large company, one for which it is easy to get information to study via web based resources. Examples include:

General Motors Walmart

Toyota AT&T

Ford Disney

Microsoft Boeing

Google IBM

Johnson and Johnson Proctor and Gamble

Amazon Goldman Sachs

Exxon American Airlines

Apple General Electric

You will take the feedback left for you on your draft of your Final Paper from Unit 6 and apply it to your Final Paper. The requirements for your Final Paper are:

 Research the initiative you select and the business. What is at issue here is how to affect large scale organizational change. What is the company you selected doing in this regard?

 Answer/address these questions:

o What is meant by organizational change approach selection (i.e.: TQM,

Six Sigma, etc.)?

o What specific goals do you hope to achieve with this program? For

example, improve Return on Investment, Market Share, reduction in

errors, etc

o How will these goals be measured?

o How will the program be implemented?

o How will the company be structured to achieve these results?

o How will “buy-in” by the employees be gained?

HRM335 – Organizational Behavior

Unit 7 Assignment: Final Paper, Part 5

o What is the role of leadership/management in the implementation of your

selected organizational change approach selection?

o Discuss the implications for organizational culture

 It is important that you are as specific as possible and that you use terms and information gleaned from the text and from research! All research citations must be in APA formatting.

 Specific, real-world examples are preferred where possible (discovered by
research). For example, how did a company like Continental Airlines restructure themselves? How do these examples reflect the concepts we are studying? If you must make assumptions to supplement the material you find, if insufficient real-world examples exist, then please identify when you have done so.

Your draft will include all of the required elements of your Final Paper:

You are expected to review the feedback left for you and incorporate it into your final Paper that you will submit in Unit 7. The Final Draft will receive a grade of 0 if any of the preceding deliverables are not turned in as directed.


 APA formatted using double spaced, 12 point Times New Roman font.

 APA formatted title and reference pages.

 The page length should be at least 8 pages, excluding title, abstract, or reference


 Use normal headings.

 Use of bullets acceptable, where appropriate, however, the entire work should not be bullets.

 Graphics are fine, but no more than three which do not take up more than ¼ of the page.

 A minimum of 3 separate citations is required.

 In addressing the questions posed, it is preferable that your paper “flow” as a coherent narrative, rather than organizing your paper around the questions; embed your responses to the questions in the paper.

Type of assignment: Academic paper writing
Type of assignment: Essay
Subject: Business
Pages/words: 8/2200
Number of sources: 1
Academic level: Bachelor
Paper format: APA
Line spacing: Double
Language style: UK English

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